Shipping Policy

This Shipping Policy outlines all official shipping rules, processing timelines and delivery standards for all orders placed on our clean beauty and minimalist makeup website.
All confirmed and paid orders will be processed and dispatched within 1 to 3 business days.
We provide unified global standard delivery service with a consistent transit time of 6 to 12 business days for all shipping regions worldwide.
Expedited shipping options are available for customers who need accelerated delivery for their orders.
We provide free worldwide shipping for all valid orders without additional regional fees, shipping surcharges or hidden charges.
All shipments are professionally packaged to protect clean beauty and makeup products from damage during transit.
Customers can track their order shipping status in real time through the official tracking information updated after order dispatch.
Delivery timelines are estimated and may be slightly adjusted due to uncontrollable factors including customs clearance and local logistics arrangements.
We take full responsibility for product damage or loss caused by packaging and logistics faults during transportation.
Customers are required to inspect package integrity and product condition promptly upon receiving the shipment.
We reserve the right to adjust shipping service rules to adapt to global logistics updates, with the latest published policy taking precedence.
All orders are processed strictly in the sequence of payment confirmation to ensure fair and standardized order arrangement for every customer.
We do not differentiate delivery standards between domestic and international destinations, maintaining the same 6 to 12 business days delivery cycle globally.
Once orders have been dispatched from our warehouse, changes to delivery addresses, recipient information and order details are no longer available.
Customers are solely responsible for ensuring accurate and complete delivery information, including recipient name, contact method and shipping address.
Failed deliveries caused by incorrect customer information, missed pickup or unclaimed packages will follow standardized secondary delivery rules.
All beauty products are shipped in compliance with global cosmetic transportation regulations to ensure smooth customs clearance and legal delivery.
We do not charge any handling fees, packaging fees or fuel surcharges for any global orders, adhering to a transparent and zero-hidden-fee shipping standard.
In cases of extreme weather, public emergencies or regional logistics suspensions, we will actively update order status and provide follow-up delivery solutions.
Our logistics team conducts regular quality checks on packaging and shipping processes to guarantee the intact condition of clean beauty and minimalist makeup products upon arrival.
Any shipping-related inquiries, including delay consultation, tracking exception and delivery issue feedback, can be submitted to our customer support team for professional assistance.